The Certification process includes the following stages:

 

• Request a quote from AGR Certification Ltd on specific application forms available for each standard
• Receive and agree / sign the quotation return to AGR Certification Ltd.
• An auditor is allocated for the requested audit according to the scope of the company and the competency availability of the auditor.
• The company Submits of a quality manual, management review, internal audit, and the scope of Certification about a month before the audit.
• an audit date is agreed with the auditor.
• Confirming the date of the audit on the form sent by AGR Certification Ltd.
• Any comments the auditor may have for the documentation that was submitted is sent back to the organization before the Certification audit takes place.
• The audit will be conducted by the auditor at the organization.
• In the event that nonconformances have been recorded, the organization will send a Corrective Actions report to AGR Certification Ltd.
• Approval of the nonconformances by the auditor and recommendation for Certification, or a request from the auditor to the organization to send further actions.
• After approval by the Certification committee, a draft certificate will be sent to the organization for approval.
• Issuance of certificate after approving the draft, signing a commitment to the process, and resolution of all financial obligations.

 

• Organizations approved by AGR Certification Ltd receive international certificates which carry proof of Accreditation from the international bodies, in a wide range of quality standards for specific sectors including: automotive, sport, medical devices, aviation, communications and data security, food, agriculture and organic, social and corporate responsibility, environments, cosmetics and more.

• Any organization is entitled to submit a complaint in writing, e-mail or using the "Contact Us" button on our website and we are committed to check the complaint and provide an answer. The time for resolving a complaint will not exceed 30 business days. In the event of an unresolved complaint, we will send a letter detailing the reasons for the delay.